Connecting You to Customer Service Agents Quickly.
Instant Telecom Solutions is a platform that quickly connects callers to third-party customer service call centers.
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The Problem We Solve
Instant Telecom Solutions tackles the widespread issue of long wait times when calling customer service. More specifically, we create solutions that address the following issues:
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Time Efficiency
Waiting on hold can consume valuable time, especially if it is for long periods. Our goal is to make this hold time as short as possible.
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Confidence
The uncertainty of a long hold time can be stressful as the caller doesn't know whether to hang up or continue waiting. Avoiding this is essential for excellent work performance.
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Increased productivity and reduced costs
Avoiding hold time can mean an increase in productivity since less waiting time means more time to perform additional tasks.
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Steady connection
When hold times or disconnections abound, it can be extremely challenging to connect with a customer service agent again. Knowing this, we work to effectively counter these events.
Why Instant Telecom Solutions?
Our engineering team is dedicated to developing cutting-edge and streamlined telecommunications solutions that adhere to three fundamental characteristics.
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Expertise
With a team of seasoned telecom and tech experts, we bring a wealth of knowledge to the table. Our solutions are finely crafted to meet the unique challenges of the industry.
Innovation
We're at the forefront of technological advancements. Our commitment to innovation ensures that you're equipped with the latest tools to thrive in the rapidly evolving telecom landscape.
Reliability
Our solutions are built for seamless performance. We understand the critical nature of telecom operations and deliver robust, dependable products that you can count on.
What we offer
At Instant Telecom Solutions, we develop systems that allow you to optimize your work, providing effective and highly specialized telecommunications solutions with excellent advantages.
Reduced Hold Time
Up to 90% lower hold time when calling third-party customer service centers.
Reliable Connectivity
Quality telecom connections that minimize uncertainty such as dropped calls.
Telecom Technology
We develop robust solutions to meet our customer's demand for high-quality service.
Our Brands
enQ
enQ provides swift and efficient connections between tax professionals and IRS agents, resulting in a reduction of hold times by up to 90%. Thousands of tax professionals depend on enQ to reach the IRS promptly, thereby saving their clients valuable time and money by avoiding the need to bill for extended hold times or disconnected calls.
Learn more at callenq.com
Get in touch
Main Office
2001 Timberloch Place, Ste 500
Spring TX 77380-1375
United States
Email Address
info@instanttelecomsolutions.comPhone
(832) 924-8316